AI conversations that reveal what people really think, do, and why.


lumenx runs hundreds of behaviorally-informed voice conversations with your people, whether patients, employees, or customers, and surfaces the real drivers behind their decisions. Structured evidence at scale, where surveys and focus groups fall short.

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CONVERSATIONS412 conversationsBEHAVIORAL ANALYSISbehavioral framework mappingRANKED DRIVERSRoutine disruption34%Identity conflict28%Information gap22%Forgetfulness8%
Backed by leading institutions

Co-founders of the Behavioral AI Institute

The gap

Most of what you know about your people comes from what they tell you.


Surveys capture stated intentions. Focus groups give you 12 opinions in a room. Neither tells you why your patients stop taking their medication, why your best employees are leaving, or why your compliance program fails to change behavior.

The research is clear: what people say they'll do predicts only 30% of what they actually do. The other 70% is shaped by context, friction, habits, and identity. It lives below the surface. Reaching it requires a different kind of evidence.

How it works

From question to behavioral evidence you can defend.

Step 1

Ground your research in behavioral science

Tell us what you need to understand. Our platform maps your question onto validated behavioral frameworks and generates a conversation guide with the topics, probes, and follow-up logic an expert behavioral scientist would use.

INTAKEBRIEFCONSTRUCTHYPOTHESISEXPLORATIONBehaviorsHypothesesResearch QTarget behaviorPopulationContextRoutine disruptionSocial identityHealth literacySelf-efficacyEnv. cuesH1 (primary)H2H3H4 (secondary)Adherence barriersSupport gapsBelief patternsevery insight traceable back to source

Step 2

Run hundreds of real conversations

Share a link. Participants talk to an AI interviewer that adapts in real time, probing deeper on unexpected signals, following the behavioral logic, and adjusting pace and direction like a trained researcher. Voice-first. Natural. 15 to 30 minutes.

AI probed deepersaturation detected0 min22 min avg8-12 constructs explored per conversation

Step 3

Surface the drivers that actually matter

The platform maps every conversation onto the scientific framework, identifies behavioral patterns, quantifies their prevalence, and ranks the drivers and barriers most likely to predict real-world outcomes. Every insight is auditable, explainable, and traceable back to the source conversation.

Routine disruption34%Social identity conflict28%Information gap22%Forgetfulness8%each linked to source conversations
Where it matters

Wherever human behavior determines outcomes, lumenx provides the evidence to act with confidence.

Healthcare & Pharma

Understand why patients stop taking medication, how they experience disease, and what actually drives treatment decisions. Built for PFDD, real-world evidence, and patient-centricity programs.

Explore healthcare

Employee Insights

Surface the behavioral drivers behind retention, engagement, and culture that opinion-level annual surveys miss.

Explore employee

Risk & Compliance

Measure whether your compliance program actually changes behavior. Move from "we trained 10,000 people" to "here's what they do differently."

Explore risk

Customer Research

Go beyond stated preferences. Understand the behavioral friction and facilitators that determine whether people actually adopt, use, and stay with your product.

Explore customer
The science

Built on decades of behavioral science. Not vibes.

lumenx encodes validated behavioral frameworks into every conversation and every analysis. Our science team publishes peer-reviewed research on behavioral AI, and we co-founded the Behavioral AI Institute to establish the discipline.

Read the researchBehavioral Evidence EnginePattern recognition · Driver ranking · Confidence scoringConversation IntelligenceReal-time voice · Adaptive probing · Saturation detectionCognitive ArchitectureTask decomposition · LLM-as-judge · Evaluation loopsBehavioral Science OntologiesValidated behavioral science ontologiesStructuredEvidence
01

Our principal scientist has published in Science Advances and Nature Communications. Our CEO led behavioral measurement at Novartis globally.

02

We co-founded the Behavioral AI Institute, a 400+ researcher network establishing the field of behavioral AI.

03

Every insight our platform produces is traceable: from verbatim quote to behavioral construct to validated framework to recommendation. Full audit trail.

Solutions

From a single study to continuous behavioral intelligence.

Pilot Study

Answer a specific question.

You have a research question. We design the behavioral methodology, run hundreds of AI conversations with your population, and deliver a structured evidence report. Typical timeline: 3 to 6 weeks.

Teams exploring behavioral research for the first time, or validating a specific hypothesis before a major decision.

Agentic Platform

Run studies on your terms.

Your team designs and launches behavioral studies independently. The platform handles conversation design, participant management, real-time analysis, and reporting. Annual subscription with per-conversation pricing.

Research, insights, and teams who need ongoing behavioral evidence across multiple projects.

Enterprise Intelligence

Listen continuously. Act systematically.

Behavioral conversations triggered automatically by real events. Every conversation delivers personalized recommendations back to the participant while feeding aggregated behavioral intelligence into your systems.

Organizations embedding behavioral intelligence into operations at scale.

See what your people are actually thinking.

Request a guided demo with real conversation data. We'll show you what lumenx surfaces that surveys and focus groups miss.